Location: Remote or Durham, NC
Wrangle is on a mission to fix the world of ticketing and change how companies operate. Think of us as an AI-powered Jira, built for how work gets done today.
Our platform empowers fast-moving companies to streamline support, approvals, and operations—without ever leaving Slack. We're a nimble, venture-backed startup with ambitious goals, a growing customer base, and a culture that values ownership, creativity, and execution.
As our first designer, you get the chance to design this product from the ground up. You'll be reporting directly to the founders.
You'll work on both of our user interfaces (in Slack and on the web).
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What you'll do
- Design the UI of our product, influence its direction, and work with an amazing, small, cross-functional team.
- Make our product look visually stunning and well organized.
- Help the founders get to product-market fit by systematically testing hypotheses around personas, jobs-to-be-done, and the product itself.
- Think deeply about the future of work and no-code. We're building a new way to run your company, like a hybrid of AirTable, Trello, and Zendesk.
- See Wrangle through the eyes of our customers, focusing on both ease-of-learning and on enabling the most powerful users.
- Test the usability of our product continuously with real users.
- If interested, work on the branding and website of Wrangle.
Who you are
- 2+ years of industry experience with modern web product design, especially B2B products. Bonus points if you have deep knowledge of no-code tools like Airtable, Zapier, etc.
- You know how to understand user requirements and their feedback and place that at the forefront of how you design.
- You get that things first have to be usable first, before you make it pretty.
- You know how to design the full user paths of your features, including all of the data fetching, error, and empty states.
- You know how to work with engineers and product managers to ship real, practical products.